The following is a privacy statement for www.shep-plastics.co.uk. It defines what information will be collected from visitors to this site, who collects the information, what it will be used for and who will have access to the information once it has been collected.

By using our site you are consenting to us collecting information as defined in this statement.

Information Collected

We will collect various anonymous information in the form of usage logs and user statistical reports.

Typically these will include such details as:

1. IP (Internet Protocol) addresses of computers who have accessed our site
2. The domain server through which you access our site
3. The type of web browser you are using
4. The number of times the site has been accessed in a certain time period
5. The geographical location, i.e. country or city of each visitor who accesses our site
6. The time and date the site was accessed

We reserve the right to collect additional anonymous information such as that described above from time to time.

No personal user details will be collected or used for any such statistical analysis or usage summaries. Personal details mean any information that may disclose the identity of the person visiting the site.

Submission of Personal Details

Only personal details submitted by the consenting user via our e-mail enquiry service shall be accepted through our website.

By submitting your details via e-mail, you are consenting to us having access to your personal information.

These details will only be used to respond to your enquiry

We reserve the right to forward your details onto third parties, but only with regard to your enquiry and where we are unable to answer your query or provide you with the relevant or appropriate information. However, we cannot accept responsibility for the privacy policies of the third parties in this situation.

Your details will not be forwarded to third parties in connection with anything other than your enquiry.

Who collects the information

Usage logs and statistical reports shall be collected automatically via various tracking software on our hosting server. All visits to the website will be logged and recorded using this method.

Information submitted to info@shep-plastics.co.uk will be sent to a central system that may be accessed by any employee assigned to deal with your enquiry.

Any information submitted directly to a personal e-mail address will be sent directly to that person. However, we cannot guarantee that no other person will not inadvertedly gain access to this information. It therefore cannot be considered a secure way to transmit information to one person.

Any information submitted to an individual employee may be forwarded to another employee if it is decided that they are better suited to deal with the enquiry.

Use of the Information

Periodic reviews of usage and browsing habits will take place by authorised web management personnel and management of Shep Plastics Ltd.

Personal details may be used only to deal with the related enquiry submitted via e-mail by the user. No other use of these details by anyone will be acceptable. These details will not intentionally be held on computer once the enquiry has been closed.

We reserve the right to block, without disclosing a reason, any IP address that we feel may have malicious, imoral or unlawful intentions.

Who has access to the information

No unauthorised person or user from outside the company will be permitted to use any information including anonymous information.

Such information shall only be used in connection with the business of Shep Plastics Ltd.

Personal details received via e-mail submissions may be viewed by any staff member of Shep Plastics Ltd. who is dealing with the enquiry.

Any such information shall only be used in connection to your enquiry and will be used for business purposes only by authorised employees of Shep Plastics Ltd. Any misuse of such information shall be strictly prohibited and may result in disciplinary or dismissal of the staff member in question.

Required information

 Providing us with personally identifiable information is entirely voluntary.
 No registration is necessary to use any features on our site.
 No personal information will be stored on any database or used for any other reason other then the one you specify to us when submitting an e-mail.
 At any time, you have the right to request a copy of all information we hold about you. However, this may incur a cost for the time involved.
 If any information is held about you that you no longer wish to have held, you may request that we remove it from our systems.

Security Issues

Although we will use all reasonable efforts to safeguard the confidentiality of your personal information, transmission made by means of the Internet cannot be made absolutely secure. By using this site, you agree that we will not be liable for disclosure of your information due to errors in transmission or unauthorised acts of third parties.

Correcting Inaccurate Information

If you wish to change any details submitted to us, please send an e-mail stating your full name, company name, any reference numbers and the information you wish to be changed to
info@shep-plastics.co.uk

Policy Updates

We reserve the right to change or update these policies at any time without notice, effective immediately upon posting to the website.

Reviewed 16th December 2004